Gateway only listening on loopback interface port 9000

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Article ID: 226100

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Updated On:

Products

CA API Gateway

Issue/Introduction

We have multiple gateways showing the same issue.

Port 9000 is set to ALL interfaces in the Manage Listen Port Properties.

[[email protected] ~]# netstat -an |grep 9000
tcp        0      0 127.0.0.1:9000              0.0.0.0:*                   LISTEN      

 

Cause

Hardware appliance includes nShield Hardware Security Module drivers service, which is enabled by default

https://techdocs.broadcom.com/us/en/ca-enterprise-software/layer7-api-management/api-gateway/10-0/reference/gateway-services.html

 

 

 

Environment

Release : 9.4

Component :

Resolution

The four service are enabled by default 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/layer7-api-management/api-gateway/10-0/reference/gateway-services.html

Service   Status

nc_drivers on nShield Hardware Security Module drivers service Only if nShield HSM is not being used.

nc_hardserver on nShield Hardware Security Module hardserver Only if nShield HSM is not being used.

nc_ncsnmpd on nShield Hardware Security Module snmpd service Only if nShield HSM is not being used.

nc_raserv on nShield Hardware Security Module raserv service Only if nShield HSM is not being used.

Customer needed to use one of the ports these services use.  How to disable

STOP SCRIPT

/opt/nfast/sbin/init.d-ncipher stop

[[email protected]<gateway> sbin]# ./init.d-ncipher stop

 -- Running shutdown script 90ncsnmpd

 -- Running shutdown script 60raserv

 -- Running shutdown script 50hardserver

 -- Running shutdown script 46exard

 -- Running shutdown script 45drivers

RENAME START SCRIPTS

  [[email protected]<gateway> rc2.d]# ls S50nc_hardserver

S50nc_hardserver

[[email protected]<gateway> rc2.d]# ls S51nc_ncsnmpd

S51nc_ncsnmpd

[[email protected]<gateway> rc2.d]# ls S51nc_raserv

S51nc_raserv

 

[[email protected]<gateway> rc2.d]# mv S50nc_hardserver _S50nc_hardserver

[[email protected]<gateway> rc2.d]# mv S51nc_ncsnmpd _S51nc_ncsnmpd

[[email protected]<gateway> rc2.d]# mv S51nc_raserv _S51nc_raserv

[[email protected]<gateway> rc2.d]# ls S50nc_hardserver

 

[[email protected]<gateway> rc2.d]# ls _S50nc_hardserver

_S50nc_hardserver

[[email protected]<gateway> rc2.d]# ls _S51nc_ncsnmpd

_S51nc_ncsnmpd

[[email protected]<gateway> rc2.d]# ls _S51nc_raserv

_S51nc_raserv