DLP email remediation to SMG fails

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Article ID: 226069

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Updated On:

Products

Messaging Gateway

Issue/Introduction

Emails are failing remediation when an action is taken in the DLP console.

Cause

When the DLP application certificates are updated, a restart is required before remediation will be available.

Resolution

Version 10.7.5 and later will remind the administrator to restart the bcc service after updating the certificates.