Emails in bad message queue with no sender address (e.g. bounce messages) cannot be released

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Article ID: 226065

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Updated On:

Products

Messaging Gateway

Issue/Introduction

When attempting to release a message from the bad message queue, you get an error,

Use of uninitialized value $sender in concatenation (.) or string at 
/opt/Symantec/Brightmail/mta/lib/perl/SMS/MTA.pm line 2233.

command failed with 1 at /usr/share/perl5/vendor_perl/SMS/Common.pm line 1363.

Resolution

This issue has been resolved in version 10.7.5 and later. The resolution will be to upgrade to version 10.7.5.