Database Table extract required after the decommission

Products

• Clarity PPM SaaS

Issue/Introduction

How can I access our Clarity DB after the decommission

Environment

Release : All versions

Component :Clarity

Resolution

Data Delivery at Termination

 

Ongoing client data retrieval is provided for via a web-based user interface (including reports and dashboards) or WSDL based API’s.

 

Terminating clients have the following options to receive their data:

 

• API data extractions via HTTPS producing XML formatted flat files. See the user guide XOG Developer Guide for technical details.

 

• Database dump file containing only tables with client data.

 

• Database data pump generated file of the client’s entire

Clarity

database schema. This option requires a valid, perpetual

Clarity

license

Additional Information

Please click on the below link to see complete details:

Clarity

Clarity SaaS Service Description

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/clarity-project-and-portfolio-management-ppm-on-premise/15-9-3/release-information/clarity-ppm-saas-service-description.html