Database Table extract required after the decommission

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Article ID: 226060

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

How can I access our Clarity DB after the decommission

Environment

Release : All versions

Component :Clarity

Resolution

Data Delivery at Termination
 
Ongoing client data retrieval is provided for via a web-based user interface (including reports and dashboards) or WSDL based API’s.
 
Terminating clients have the following options to receive their data:
 
• API data extractions via HTTPS producing XML formatted flat files. See the user guide XOG Developer Guide for technical details.
 
• Database dump file containing only tables with client data.
 
• Database data pump generated file of the client’s entire
Clarity
database schema. This option requires a valid, perpetual
Clarity
license

Additional Information

Please click on the below link to see complete details:

Clarity

Clarity SaaS Service Description

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/clarity-project-and-portfolio-management-ppm-on-premise/15-9-3/release-information/clarity-ppm-saas-service-description.html