PAM Disk usage is High

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

Disk usage in my PAM Server is reaching 80%. How can we reduce the disk space used.

Environment

Release : 3.4.0

Component : PRIVILEGED ACCESS MANAGEMENT

Cause

One of the major reasons for disk space getting full is certain huge log files are not deleted by the internal schedule jobs or due to presence of huge core files.

Resolution

One of the solutions is to engage the Technical Support team to connect to the CA PAM server using Putty and manually delete the huge log file and core files.

The other solution is to upgrade to a higher build of CA PAM, we have fixes that resolve the problem of huge core dump files being created.

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/privileged-access-manager/3-4-3/release-information/resolved-issues-in-earlier-3-4-x-releases/Resolved-Issues-in-3-4-1.html

The problem is addressed via DE460984 and this is documented.