Device name & Interaface name not updating due to SNMP profile issue

Products

• CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

For few network devices in NFA that snmp profile is not assigned.

Profile exists in CAPC. Trying the discover option from RA page. "says profile not found". 

 

Environment

Release : NFA .10.0.6 /CAPC:20.2.1

Component :NFA 

Resolution

Changing the tenant of a router in CA Performance Center can affect which SNMP profiles are available for polling the router interfaces

Move the router to correct tenant .Can follow below link to change the tenant details for the router

Edit Router and Interface Details