MSP tasks with no assignments documentation

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Article ID: 225895

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Is there any documentation / known issues related to the Clarity Microsoft Project (MSP) Integration and tasks that do not have assignments?

Environment

Release : All Supported

Component : CLARITY MICROSOFT PROJECT (MSP) INTEGRATION / INTERFACE

Resolution

Known KBs:

From techdocs:

MSP: Task Integration with Classic PPM -  Milestone difference when there is no resource assigned versus resource assigned:

Placing actual hours on a Milestone directly into the Microsoft Project project plan: If there is no resource assigned to the milestone and actual hours have been added to the milestone (Microsoft Project permits actual hours to be added to a task with no resource assignment), the project will save successfully into 

Classic PPM and the actual hours will continue to be there the next time you open the project in Microsoft Project.

If there is no resource assigned to the milestone and actual hours are added to that resource assignment, the project will save successfully into Classic PPM. But the actual hours are dropped during the save, without an error message that it is happening. So the next time the project is opened from Microsoft Project, the actual hours will not be there.

Additional Information

See MSP Integration - master KB of known issues