Smart card authentication fails following update to new release

Products

• Messaging Gateway

Issue/Introduction

Following the update of Messaging Gateway (SMG) to a new release, smart card authentication to the SMG Control Center web interface fails.

Cause

Smart card authentication is being disabled as part of the software update process.

Resolution

This is a known issue and will be addressed with a future release.

To re-enabled smart card authentication following the update:

1. Log into the SMG Control Center appliance / VM command line as admin
2. Run the following command to re-enable smart card authentication. The Control Center web application will be restarted.
   

   cc-config client-cert --on