Risk and Issue Category Lookups not Working

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Article ID: 225846

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

When selecting a sub-category for a risk or issue, the actual sub-categories don’t show. If I select a sub-category, then I can see that sub-category.  When I select a different sub-category, then the first one goes back to showing as ‘Project Management”. 

 

Environment

Release : 15.9.1

Component : CLARITY PROJECT MANAGEMENT

Resolution

On the Query lookup, on the Auto Suggest tab, make sure 'sub_category' is in the selected keys box for bot sections there. Additionally, on the Parent Window tab, also ensure that 'sub_category' is selected as the Display Attribute.