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UIM snmpcollector probe shows no data after resolving invalid credentials error

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Article ID: 225835

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) Unified Infrastructure Management for Mainframe CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction

- No device data coming for snmpcollector for a given device after restarting the robot which stopped an 'invalid credentials' error.

Environment

Release : 20.3

Component : UIM - SNMPCOLLECTOR

Resolution

- snmpcollector robot restart

Additional Information

snmpcollector stops collecting/publishing data