Task in JSCH triggered twice due to timing issue at period turnaround

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Article ID: 225832

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

An issue was found where a task in a JSCH got triggered twice because the period turnaround for that JSCH was performed twice within a minute.

 

Cause

Software Bug

Environment

Release : 12.3, 21.0

Component : AUTOMATION ENGINE

Resolution

The issue has been confirmed to be a bug and will be fixed with a future service pack for Automation Engine V12.3 and V21.0 .

Workaround:

Synchronize the time on all Servers!

The issue is more likely to occur when there is a time difference between WPs and PWP

U00003491 There is a time difference of '0/00:00:18' or '18' seconds to the Primary Server.
U00003491 There is a time difference of '0/00:00:19' or '19' seconds to the Primary Server.
U00003491 There is a time difference of '0/00:00:-22' or '-22' seconds to the Primary Server.