Unable to display iesIfName list attribute in Spectrum
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Unable to display iesIfName list attribute in Spectrum

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Article ID: 225753

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Updated On:

Products

CA Spectrum

Issue/Introduction

I am adding a new field to the interfaces tab, called iesIfName, in which I am referencing an attribute from Alcatel devices. Howver all the values in this list attribute are printed to 1 row on the interfaces tab instead being associated with the correct interface.  I  have followed the instructions in the documentation but even using the refID, I cannot get this to work.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4-1/customizing/oneclick-customization/customizing-oneclick-tables/display-instanced-attribute-values-in-separate-table-rows.html

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=aWpAhpHknkOkHe4VY6xzUw==

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=jfico52qzNa7eRCnWE4Myw==

Environment

Release : 21.2

Component :

Cause

The iesIfName instanceID for this table has no reference that would correlate the instance in the SAP table to a specific interface in the IfTable.  This cannot be displayed in Spectrum due to this lack of reference in the iesIfTable.  

 

Resolution

There is no way around this problem unless the vendor changes the attributes list values e.g. instanceID to somehow reflect the indexID of the device.  This is a vendor mib issue.

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