Portal Zookeeper containers are not starting

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Article ID: 225736

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Updated On:

Products

CA API Developer Portal

Issue/Introduction

The portal service will not start due to these containers not starting:

  

Environment

API Developer Portal: 5.0.2

Resolution

Take a snapshot of your portal VM and then perform the following steps:

1. Clean the existing storage of Zookeeper
2. Navigate to the /var/lib/docker/volumes/portal_zk-volume/_data/version-2 directory
3. Run command:  mv log.* /tmp
4. Run command:  mv snapshot.* /tmp (if exists)
5. Run command: docker stack rm portal
6. run command: ./portal.sh