Portal Zookeeper containers are not starting

Products

• CA API Developer Portal

Issue/Introduction

The portal service will not start due to these containers not starting:

Environment

API Developer Portal: 5.0.2

Resolution

Take a snapshot of your portal VM and then perform the following steps:

1. Clean the existing storage of Zookeeper
2. Navigate to the /var/lib/docker/volumes/portal_zk-volume/_data/version-2 directory
3. Run command:  mv log.* /tmp
4. Run command:  mv snapshot.* /tmp (if exists)
5. Run command: docker stack rm portal
6. run command: ./portal.sh