Dollar Universe connectivity with SAP system

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Article ID: 225711

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Dollar Universe lost connectivity with SAP system, even though the SAP server engine was Started and the SAP Target System was up and running.

In universe.log we can see the error messages:

|ERROR|X|SAP|pid=<with some random number>| uxsap_connect_with_retry  | Cannot create connection on SAP system [NodeName/*/]

In dev_rfc.trc file we can see the following errors:

LOCATION    CPIC (TCP/IP) on local host with Unicode
ERROR       max no of 200 conversations exceeded
TIME        Fri Oct 01 04:45:13 2021
RELEASE     720
COMPONENT   CPIC (TCP/IP) with Unicode
VERSION     3
RC          466
MODULE      r3cpic.c
LINE        14569
COUNTER     1

Cause

This issue is related to a SAP system limit.

The errors related to CPIC which is a sublayer of the RFC protocol stack. CPIC errors are mainly related to SAP.

Environment

Release : 6.x

Component : Dollar Universe

Resolution

https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/dollar-universe/6-10/Sizing_24/Troubleshooting/Manager_for_SAP_Solutions.html