Missing Data on a Custom Ad- Hoc Report

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

We created a Customer Ad-hoc report with Jaspersoft using a Domain and discovered there was missing data in the report output

Ran the same report with the same parameters set and then the missing data was present.

 

Cause

There was multiple same Adhoc views, but pointing to two different domains

Environment

Release : All versions

Component :Jaspersoft

Resolution

Please check the Ad-hoc view that its pointing to the correct domain.

a) Log into PPM

b) Click on Advance Reporting

c) Click on Ad-view

d) Click on the desire View

e) On the upper left column have the details

For Example: Domain: Project Management