Missing Data on a Custom Ad- Hoc Report

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

We created a Customer Ad-hoc report with Jaspersoft using a Domain and discovered there was missing data in the report output

Ran the same report with the same parameters set and then the missing data was present.

 

Environment

Release : All versions

Component :Jaspersoft

Cause

There was multiple same Adhoc views, but pointing to two different domains

Resolution

Please check the Ad-hoc view that its pointing to the correct domain.

a) Log into PPM

b) Click on Advance Reporting

c) Click on Ad-view

d) Click on the desire View

e) On the upper left column have the details

For Example: Domain: Project Management