Can I change the owner of the files under /opt/CAPM/IMDataCollector to a service account? We don't have root access to the servers unless requested.
How to change the owner of a Data Collector installation from a root user to a non-root user?
Installed as root user but root user access was revoked and requires special permission on a case by case basis.
All supported DX NetOps Performance Management releases
Before changing the install owner to a non-root sudo-root user, it is required that the new user be properly configured to manage the installation. The steps to configure the user for proper sudo rights access are found on the Prepare to Install the Data Collectors documentation page.
The recommended method of changing the Data Collector (DC) install owner is to get the DCM_ID for the existing DC and re-install the DC using the existing DCM_ID value. Follow the Update the Data Collector documentation for complete steps.
If re-install is not an option these are the manual steps required. Ensure the DCM_ID is set aside for re-use if anything goes wrong. If anything does go wrong, use the method detailed above to resolve the issue.
Default paths used where shown.