502 Timeout Error from HTTPd server

book

Article ID: 225622

calendar_today

Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

I have an issue in our PROD server where the HTTPd Web server is returning a

The same function on the application server hosting the portal works fine. The error happens exactly after 60 seconds which leads us to believe there is a configuration somewhere that is set. Can you help with where that might be?

Environment

Release : 4.8

Component :

Resolution

There have been no deltas across infra or networking. We are running into this because one of the queries are taking around 76 secs (due to high volume of data) and the web server timed out at 60 seconds.