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Not able to change Admin password
Article ID: 225606
Updated On:
Products
Clarity PPM On Premise
Clarity PPM SaaS
Issue/Introduction
We are trying to change the password for the Admin account through Administration -> Resources. However, we obtain an error saying that Resource ID already exists.
Cause
There was a Role defined with "ADMIN" as the Resource ID.
Environment
Version: 15.9.3.
Resolution
Change the Resource ID on the Role, and the Admin password could be updated.
Feedback
Yes
No
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