PxSystemException:Error adding a rule to user - How to identify the offending Xpress Policy

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Article ID: 225573

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Updated On:

Products

CA Identity Suite

Issue/Introduction

When tasks that trigger multiple policies, how to identify the exact policy causing the error, when getting a message like the following?

 Generated By Policy Xpress: Failed to execute ModifyUserEvent. ERROR MESSAGE: PxSystemException:Error adding a rule to user. Rule 4805 on policy 1843 A failure occurred running flow task called "Persist 1843, rule: 4805". Stopping the event 

Environment

Release : 14.4

Component : Identity Manger

Resolution

Check policy tables imrpolicyxpress125 which contains the policy id ( e.g 1843) and rule id (4805) to identify the policy (imr_policyname).