GTEDI errors seen while attempting to export data

Products

• CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

When trying to export the EDI files, with GTEDI, it gives an ERROR "License Not Active" and in the server Box it gives an error that states "Access to Path C:\Grid\ denied"

Environment

All supported releases of GTEDI

Resolution

The problem was due to user permissions. Once the proper permissions were granted, the issue was not seen.