Change encoding for CSV files generated by DSM Reporter

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

By default, when a scheduled report is configured to export the result into a CSV file, the encoding is set to Unicode and, while creating the report, there is no further changes available in regard of encoding:

Environment

Client Automation - All supported versions

Resolution

In order to do change the encoding of the CSV file, the following Config Policy can be changed:

DSM -> Administration Console -> CSV export Data Format

The available values are Unicode and ANSI.

Additional Information

Is recommended to create a new Config Policy, different than the default, and change the value there and apply that policy to the Domain Manager only.