In Operator Console, when viewing an alarm and selecting history, the history will never load, but just get stuck on Loading..
Release : 20.3
Component : UIM NAS
The alarmviewer-api logs (located at /nimsoft/probes/service/wasp/logs/ on the OC machine) showed an error, ORA-00942 for missing table on query for NAS_TRANSACTION_LOG.
Run the following process to rebuild the tables:
- stop NAS probe
- issue these queries on the SQL database:
DROP TABLE NAS_ALARMS;
DROP TABLE NAS_TRANSACTION_LOG;
DROP TABLE NAS_TRANSACTION_SUMMARY;
If using Oracle, also issue:
- activate NAS
Once NAS is activated it will rebuild and repopulate these three tables and the issue will be resolved.