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Idea Effort Task not being created when resource is added to the Team


Article ID: 225470


Updated On:


Clarity PPM On Premise Clarity PPM SaaS


Idea does not provide the ability to create tasks manually from the UI. 

But if the 'Allow Effort Task Creation' checkbox is enabled at the administration side, adding a team member to the Idea Tam page creates an effort task (~rmw) and the team members can enter timesheets against this task. 

However, in certain cases when idea is created using REST API, adding a team member is still not creating the effort task and hence the resource is not able to enter timesheet against this Idea. 


The root cause of this issue was a custom process which was run against the idea creation causing it to not allow the effort task creation.