Project financial action pull-down missing for some users

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

You may be missing the actions button / drop-down when going to Project>Financial Plan>Cost Plan for some projects in Classic Clarity. If so, you are not able to trigger actions such as new from investment team. It only impacts certain projects that belong to the same project type / security OBS.

Note: If you have admin access, you are able to see this option correctly for the project. 

Environment

Release : All

Component : CLARITY FINANCIAL MANAGEMENT

Cause

This is due to missing Project - Edit Financial access rights to the project

Resolution

Grant Project - Edit Financial access to the projects for impacted users. If access is granted at the OBS level, check to ensure the user has Financial Plan - Edit access for the OBS that the project is set to.

There are a few options to grant this:

1. Grant the access to a group at the Global, OBS or Instance level. Ensure the impacted users are added to the group.
2. Grant the access to the resource at the Global, OBS or Instance level.