It was running fine but it started to happen lately; Dashboard shows blank for 'Previous Month' but looks good in 'Current Month'.
Whenever we reproduce the problem this error appears in the PCService.log.
ERROR | Model-Invoker-15 | 2021-10-04 18:59:05,536 | com.ca.im.portal.plugins.rib.utils.RIBUtils
| javax.xml.ws.soap.SOAPFaultException: Unmarshalling Error: Maximum Number of Child Elements limit (50000) Exceeded
The log is found in the (default path shown) /opt/CA/PerformanceCenter/PC/logs directory.
The amount of rows being returned for the query exceeds the default SOAP limit of 50000.
All supported DX NetOps Performance Management releases
To resolve the issue we can do one of the two things: