It was running fine but it started to happen lately; Dashboard shows blank for 'Previous Month' but looks good in 'Current Month'.
Release : 21.2
The following error in PCService.log has to do with the amount of rows being returned for the query. SOAP has a 50000 limit.
ERROR | Model-Invoker-15 | 2021-10-04 18:59:05,536 | com.ca.im.portal.plugins.rib.utils.RIBUtils
| javax.xml.ws.soap.SOAPFaultException: Unmarshalling Error: Maximum Number of Child Elements limit (50000) Exceeded
1. Reduce the number of elements being reported or to change the report to hourly or daily data samples.
2. Edit PC/conf/wrapper-user.conf and add the following line:
3. Edit DM/conf/wrapper-user.conf and add the following line:
Stop and start the DM and PC services:
service caperfcenter_devicemanager stop
service caperfcenter_console stop
service caperfcenter_devicemanager start
service caperfcenter_console start