What happens when the license expires for Symantec Mail Security for Microsoft Exchange?

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Article ID: 225435

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Updated On:

Products

Mail Security for Microsoft Exchange

Issue/Introduction

Your license is about to expire or has reached it's expiration and you want to know how functionality is limited at expiration for Symantec Mail Security for Microsoft Exchange (SMSMSE). 

You also want to know if there is a grace period.

Environment

License has or is about to expire.

Resolution

The first step is to begin the renewal process for your SMSMSE license as there is not a grace period. When the license expires, the following limitations occur:

  1. Premium AntiSpam stops working
  2. AntiVirus definitions stop downloading
  3. AntiVirus scanning and content filtering continue to work, but use the latest downloaded definitions

You will need to renew your license to restore the product to full functionality.