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Usability Issue With Attribute of Type(Large String - Rich Text)


Article ID: 225353


Updated On:


Clarity PPM SaaS Clarity PPM On Premise


Modern UX usability Issue with attribute of type(Large String - Rich Text). It will close with any method of paste action. Any accidental or incidental closure of the text is permanent and data is lost. There is no way to do undo the changes, such as Ctrl-Z. There should be a mechanism in place to prevent text box closure. 

Steps to Reproduce:  

  1. Configure an attribute of type = Large String - Rich Text
  2. Enter any text, eg:
    This is the first.
    This is the second.
    This is the third.
  3. Copy any text to the clipboard.
  4. Place the cursor where the paste is to be inserted.

Expected Results: The text box should not close. 

Actual Results: The text box will close. 




Release : 15.9.3

Component : Clarity MUX UI Usability 


Fixed in Release 16.0.0