Increasing XML Node Limit in SaaS

Products

• Clarity PPM SaaS

Issue/Introduction

You are using XML to process instance copies for invoices and are running into issues with our Node limit preventing it from completing. What steps do you need to take to increase that?

<Description>XOG-9059: The system cannot export this instance with the current configuration. Increase the governor limit of the 'Maximum XML Nodes' and try again.</Description>

Environment

Release : Any Supported Clarity Releases on SAAS

Resolution

• In SaaS the governor limits are set to the most optimal values
• It is not possible to disable the governor limits
• Default value is 150K and critical value is 400K. 
• 400K is maximum set limit which is tested not to be affecting performance on app and database
• Increasing the limits above the defined recommendations can impact performance and the are put in place to safeguard customers from bringing down the system.
• To overcome we suggest to XOG in smaller chunks (batches).