Policy names have to be unique. Modify the policy name and try again. CFG262150

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

When trying to create a policy following error appears :

 

There is already a machine policy with the name 'policy_name'. Policy names have to be unique. Modify the policy name and try again.(CFG262150)

 

Example :

 

But the policy does not appear in DSM GUI.

Environment

Client Automation - Any Versions.

Cause

Configuration Policy is indicated as deleted in database but it is not really deleted.

Resolution

- Execute following SQL Query in mdb database :

UPDATE csm_property
SET value='sealed'
where object=(select id from csm_object where class=2000 and UPPER(dname)=UPPER('policy_name')) and name='state' and value='deleted'

Replace policy_name by the name of configuration policy.

 

- Do a refresh in DSM GUI, the configuration policy should appear

 

- Delete it and create it again.