Unable to save ARD Model to TDM Repository

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Article ID: 225271

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Updated On:

Products

CA Agile Requirements Designer

Issue/Introduction

When we are trying to save or edit the model file in ARD, getting an error as below:

"Could not find vistual flow, XML is empty"

Please help us in resolving this issue.

Environment

Release : 3.2

Component : TDM Integration

Resolution

After going through old TDMModel service logs, I noticed few errors related to Java heap space. These errors are during saving the model file.

    To resolve this heap space issue, please increase the memory used by TDM portal by making changes in wrapper.conf file (C:\Program Files\CA\CA Test Data Manager Portal\service\conf\wrapper.conf).

Steps to increase memory for TDM is available at below article: 

https://knowledge.broadcom.com/external/article?articleId=10602

    After making the changes, restart the portal service and verify the issue.

 

ERROR:

java.lang.OutOfMemoryError: Java heap space
Wrapped by: com.sun.xml.messaging.saaj.SOAPExceptionImpl: Error during saving a multipart message
 at com.sun.xml.messaging.saaj.soap.MessageImpl.saveChanges(MessageImpl.java:1306)
 at org.springframework.ws.soap.saaj.SaajSoapMessage.writeTo(SaajSoapMessage.java:249)
 ... 47 common frames omitted
Wrapped by: org.springframework.ws.soap.saaj.SaajSoapMessageException: Could not write message to OutputStream: Error during saving a multipart message; nested exception is com.sun.xml.messaging.saaj.SOAPExceptionImpl: Error during saving a multipart message