Events are not displayed in EDR

Products

• Endpoint Detection and Response

Issue/Introduction

When performing an event search in EDR (Search -> Database -> Events) or when attempting to view the events associated with an incident, the appliance shows a blank screen where the results should be.

Environment

Release : 4.5.0

Component : Default-Sym

Cause

An index that is required for displaying search results has become corrupted.

Resolution

Please contact Broadcom support for assistance resolving this issue.