An administrator reset an ICMP Neural device to factory settings and, when attempting to let it go through its setup routine it halted at installing certificates. All retries failed and it would go no further.
In this case the device was trying to contact certificate services to generate a birth certificate but could not get out because the network had restrictions requiring authentication to get outside.
Release : 5.x, All releases
The device was moved to an internet facing network that had DHCP services but no authentication restrictions.