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NSN581 and NSN585 at SSI startup after migration to 12.2

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Article ID: 225198

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Updated On:

Products

NetMaster Network Management for SNA NetMaster Network Management for TCP/IP

Issue/Introduction

Upgraded NetMaster to 12.2 on several LPARs. In some of them,  the following error messages are returned when NetMaster SSI is started:

NSN581 SNANMI SUBTASK INIT FAILED, RC: R15=00000000 CODE: 12 SUBCODE: 0
NSN585 CONNECTION TO VTAM SNAMGMT SERVER TERMINATED, RETCODE: 0000006F RSNCODE: 00000000

Cause

The problem is usually an incorrect setup of the SNA Network Management Interface (SNANMI).

Environment

Release : 12.2

Component : CA NetMaster Network Management for TCP/IP

Resolution

You can find detailed info about SNANMI setup on the following section of the NetMaster 12.2 documentation:

SNA Network Management Interface Setup