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S550 Appliance will not display web console after bootstrap.

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Article ID: 225193

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Updated On:

Products

Endpoint Detection and Response Hardware

Issue/Introduction

After bootstrap of the S550 appliance the cli is available but the web console will not come up.

Cause

The nginx.crt does not exist.

Environment

Appliance: S550

EDR 4.6.5

Resolution

Please contact support for further assistance.

or Re-bootstrap for work around.

Additional Information

This could have been caused by a premature reboot during bootstrap.