ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
S550 Appliance will not display web console after bootstrap.
book
Article ID: 225193
calendar_today
Updated On:
Products
Endpoint Detection and Response Hardware
Issue/Introduction
After bootstrap of the S550 appliance the cli is available but the web console will not come up.
Cause
The nginx.crt does not exist.
Environment
Appliance: S550
EDR 4.6.5
Resolution
Please contact support for further assistance.
or Re-bootstrap for work around.
Additional Information
This could have been caused by a premature reboot during bootstrap.