Portal Service will not start - Keystore was tampered with or password was incorrect.

Products

• Service Virtualization

Issue/Introduction

Upgrading to DevTest 10.6.0 from 10.5.0.

First did an upgrade in place and had an issue, so uninstalled DevTest 10.5.0 and installed DevTest 10.6.0 to a new folder.

Configured IAM, Enterprise Dashboard, Registry and Portal to use a new keystore.

IAM, Enterprise Dashboard and Registry all come up with no errors.

When starting the Portal service get the error: Keystore was tampered with or password was incorrect.

Cause

Bad keystore password.

Environment

Release : 10.6

Component : DevTest Portal

Resolution

Had been using the plaintext password for the certificate on all the properties including the lisa.net.trustStore properties in local.properties file. Change this one to the vendor provided plaintext password and it worked.

lisa.net.trustStore=/opt/CA/DevTest/keystorecert/cacerts