Windows 2008 servers with Data Center Security Agent 6.9 installed, performance issues seen with SISIPSFileFilter.sys driver

Products

• Data Center Security Server Advanced

Issue/Introduction

Performance issue seen in Windows 2008 servers with the SISIPSFileFilter.sys driver on the Data Center Security Server agent.

More memory is being allocated than being freed by the system file. This behavior will continue until memory is depleted and the system can go unresponsive.

Cause

Memory leak in SISIPSFileFilter.sys driver (SY29 PROCESS_PATH_TAG)

Environment

Windows 2008 Servers

DCS agent 6.9.0

Resolution

Upgrade agent to 6.9.0.326 or 6.9.1.513