Dear Team, I am unable to edit the tickets or unable to create or edit user due to error named
" AHD0502. You are not allowed to edit this ticket as it is locked . ''.PhoneNumber"
09/23 08:40:06.99 PMEMSSD02 bpvirtdb_srvr 5988 ERROR vdbmisc.c 688 Miscellaneous Database error occured :[Microsoft SQL Server Native Client 11.0] [ SQL Code=9002 SQL State=42000] The transaction log for database 'mdb' is full due to 'LOG_BACKUP'.
Release : 17.2
Component : Ca Service desk Manager.
# Request DBA to work on Database to create space for MDB.