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Config user password cannot be updated on PAM 4.0.0 or 3.4.5


Article ID: 225079


Updated On:


CA Privileged Access Manager (PAM)


The dashboard reports message "PAM-CMN-1018: Configuration Password is still the default value."

We looked at the directions to set the config password:

But this gives an empty page and trying to expand the Configuration menu on the left, if it shows up at all, gives an error.


A recently added privilege check failed to exempt the config user.


Release : 4.0 or 3.4.5

Component : CAPAMX


This problem is fixed in PAM 4.0.1, see the following item under Resolved Issues in 4.0.1:

32838772 DE515155 Not able to change default password for config user

It will also be fixed in the upcoming 3.4.6 release.