UIM groups not showing up in OI service creation

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Article ID: 225062

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

After the integration, not all the UIM groups are showing up under service creation.  At this time, all the UIM groups have been designated for integration. The problem here is that not all the UIM configured groups show up when attempting to create a service in OI. For example the Spectrum group. It shows up in the elastic query and in the connector log. It also shows up in the OI GUI under the performance analytics but not for configuring a service.

Environment

Release : 20.2

Component : CA DOI SERVICE ANALYTICS

Resolution

We found that issue was with the origin values in the apm_bridge configuration.
There was changes in the origin on the UIM side, but apm_bridge configuration was still using the earlier values before these changes.
After making the changes to  apm_bridge configuration (adjusted the origin to properly new values  Recycle the apm_bridge).
After this all UIM groups are showing up under the OI service creation.