WCC's WebServices fail to Validate with E190098 CL1 (web services validation) - A connection exception was encountered:

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Article ID: 225056

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

WCC's validation of an autosys server fails with this error:

E190098 CL1 (web services validation) - A connection exception was encountered:

 

In the AEWS's  webservices_wrapper.log I saw below exception

INFO   | jvm 1    | 2021/09/29 07:41:49 | 29-Sep-2021 07:41:49.701 INFO [WrapperStartStopAppMain] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["https-jsse-nio-9444"]
INFO   | jvm 1    | 2021/09/29 07:41:49 | 29-Sep-2021 07:41:49.731 INFO [WrapperStartStopAppMain] org.apache.catalina.startup.Catalina.start Server startup in [7,018] milliseconds

INFO   | jvm 1    | 2021/09/29 07:41:51 | 29-Sep-2021 07:41:51.393 WARNING [https-jsse-nio-9443-exec-12] org.apache.catalina.realm.JAASRealm.authenticate Login exception authenticating username [ejmadmin]
INFO   | jvm 1    | 2021/09/29 07:41:51 |  javax.security.auth.login.LoginException: java.lang.NoClassDefFoundError: Could not initialize class com.ca.waae.aehome.AEHome
INFO   | jvm 1    | 2021/09/29 07:41:51 |  at com.ca.waae.dbaccess.dao.AEQuery.execute(Unknown Source)
INFO   | jvm 1    | 2021/09/29 07:41:51 |  at com.ca.waae.dbaccess.dao.AEQuerySQL.execute(Unknown Source)
INFO   | jvm 1    | 2021/09/29 07:41:51 |  at com.ca.waae.security.AEEiamLoginModule.getEEMServer(Unknown Source)
INFO   | jvm 1    | 2021/09/29 07:41:51 |  at com.ca.waae.security.AEEiamLoginModule.getSafeContextUsingSCF(Unknown Source)
INFO   | jvm 1    | 2021/09/29 07:41:51 |  at com.ca.waae.security.AEEiamLoginModule.getSafeContextFacade(Unknown Source)
INFO   | jvm 1    | 2021/09/29 07:41:51 |  at com.ca.waae.security.AEEiamLoginModule.authenticateWithPassword(Unknown Source)
INFO   | jvm 1    | 2021/09/29 07:41:51 |  at com.ca.waae.security.AEEiamLoginModule.login(Unknown Source)
INFO   | jvm 1    | 2021/09/29 07:41:51 |  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO   | jvm 1    | 2021/09/29 07:41:51 |  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
INFO   | jvm 1    | 2021/09/29 07:41:51 |  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
INFO   | jvm 1    | 2021/09/29 07:41:51 |  at java.lang.reflect.Method.invoke(Method.java:498)
INFO   | jvm 1    | 2021/09/29 07:41:51 |  at javax.security.auth.login.LoginContext.invoke(LoginContext.java:755)
INFO   | jvm 1    | 2021/09/29 07:41:51 |  at javax.security.auth.login.LoginContext.access$000(LoginContext.java:195)
INFO   | jvm 1    | 2021/09/29 07:41:51 |  at javax.security.auth.login.LoginContext$4.run(LoginContext.java:682)

Cause

Potentially tomcat did not resolve the jar files properly during startup

Environment

Release : 12.0

Component :

Resolution

Restart AEWS and then retest WCC's configuration validation (or test AEWS URL again)