For a DB2 subsystem, a 'NORMAL CALL' will be SQL. We build a 'key' that is the ESSName + PSBName + Call + RCODE and combine those counts, so in this example, there were 25 SQL calls that all completed with RCODE = 0.
If there was an SQL (NORMAL CALL) that got a non-zero RCODE, it would have been listed on a separate row (since the key would have been different).