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Text characters over boundaries of exported report to PPTX

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Article ID: 225045

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

When a user enter about 1045 text characters in the 'Status Report Update' section in a Project Status Report, the display is fine in the Clarity Modern UX. When the Status report is open in 'Project Status Detail' report in Advance Reporting, after exporting the report to PPTX format you find that the character in the 'Status Report Update' gets overwritten on the boundaries of this section.

Steps to Reproduce:   

  1. Create a Status report in a project then in the 'Status Report Update' section, enter about 1045 characters  
  2. Preview report in Clarity Mux and all looks fine  
  3. Run Load Data Warehouse job 
  4. Run the 'Project Status Detail' report in Advance Reporting and filter for the Project where the Status report was created 

Expected Results: The text characters entered in the 'Status Report Update' to be contained with the boundaries of the section. 

Actual Results: The text characters entered in the 'Status Report Update' section spills over the boundary line. 

Cause

DE62524 - There is an issue in JSFT with the export to PPTX and the stretch when overflow. In PDF it works fine but in PPTx the frame is not considered a box and the text keeps overflowing.

Environment

Release : 15.8.1, 15.9.2, 15.9.3

Component : CLARITY JASPERSOFT  

Resolution

Fixed in Release 16.0.0