VSE restarted but virtual services that were recorded will not run

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Article ID: 225044

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Updated On:

Products

Service Virtualization

Issue/Introduction

Service Virtualization could not start with services.

VSE was down and had restarted all the services, but some virtual services (Recording) are not running anymore. They fail.

Cause

The VSE is not showing on the Portal.

Noticed on both machines that the owner on the files where DevTest is installed are owned by userid root and userid devtest.

Environment

Release : 10.6

Component : DevTest Virtual Service Environment

Resolution

Brought all DevTest services down on both machines.

Executed this command on both machines to change the owner to devtest:

chown -R devtest:devtest /produtos/devtest/

Executed this command on both machine to open up permissions:

chmod -R 777 /produtos/devtest/

Deleted lisatmp_10.6.0 folder on both machines to start with fresh log files.

Noticed that /produtos/devtest/CA/DevTest/vseDeploy folder had been renamed.  Restored this folder back.

Because the owner was changed to devtest, had to clear out all of the files in the /produtos/devtest/CA/DevTest/vseRecording/VSE_2013 folder.  These will have to be recorded again.

Started all DevTest services in this order: IAM, Enterprise Dashboard, Registry, Broker, Portal and VSE.

All services came up.

Logged into to the Portal and saw VSE show up, but all the https services were failing.  These services are using vse.ks keystore, but for some reason it cannot be found.

In the local.properties file on the VSE machine set these properties:

ssl.client.cert.path=/produtos/devtest/CA/DevTest/vse.ks
ssl.client.cert.pass=passphrase

Restarted VSE.

Logged out of Portal and logged back in, then could see all of the services running that should be including the https services.