Endpoint Security client password settings not working

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Article ID: 225029

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Updated On:

Products

Endpoint Security Complete

Issue/Introduction

Previously in SEPM there is the ability to set a password that is required to stop the client service, uninstall the client or import / export policies.  This is working fine in SEPM, however the password is not being accepted in SES.

In SES a 32 digit password was set, but received an error that the password is incorrect at the client:

 

Cause

This is a known issue. The password length limit is 19 characters, but the interface does not enforce this.

Resolution

Create a password that is 19 characters or less in length. This will resolve the issue.

This issue is under review to be fixed in a future version.

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