RA Web Service SOAP Agent Migration Assistant fails

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The Webservice Migration assistant has failed to convert existing RA SOAP Jobs Objects from solution 3.x to 4.x

The migration log show the following error

"error migrating <JOB_NAME> reason: Ungültiges Byte 1 von 1-Byte-UTF-8-Sequenz."

Cause

This error happens when the Title, Docu or script of the object contain umlauts (ä,ö,ü)

Environment

Release : 12.3

Component : RA WEB SERVICE

Resolution

Adjust Titles, Docu and scripts to the alternative spelling (ae, oe, ue) for the Migration Tool to work.