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Unable to get QOS data in OC after upgradation to 20.3

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Article ID: 224955

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Hi Team,

We are unable to get the CDM and other data (infrastructure data) for few servers in OC. It is working before upgradation. 

Thanks,

Gayathri.

Environment

Release : 20.3

Component : UIM OPERATOR CONSOLE - METRIC VIEWER

Resolution

Firewall issue.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-3/installing/pre-installation-planning/firewall-port-reference.html