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"Error getting Schema" when creating Adhoc reports
Article ID: 224889
Clarity PPM SaaS
Clarity PPM On Premise
"Error getting schema" is received for only one user they try to create or access any Adhoc Report
The user is able to access out of the box reports
The system had custom roles with the permissions needed. User did not have these Roles assigned in Advanced Reporting
Release : 15.9.3
Component : CLARITY USERS, GROUPS, OBS ADMINISTRATION
Assigned the correct roles to the user
- If this issue returns, it is because the user is not assigned to the correct Group in Clarity, then the 'Create and Update Jaspersoft Users' job was ran.
- To correct, add user to the correct group in Clarity