ade probe is crashing on uim 9.02

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Article ID: 224822

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

Automated_deployment_engine crashing on 9.02 system, leaving hs_err_pid####.log and hs_err_pid####.mdmp dumps in the ade directory.

Environment

Release : 9.0.2

Component : UIMADE

Resolution

Looking at the dump log we were running into java based errors. This was happening because the system was update to the java_jre 2.04. Reverted back to java_jre 1.81 which shipped with 9.02.