ntevl - Unable to configure Language Strings in Non-English Locales via OC MCS UI

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Article ID: 224802

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Updated On:

Products

DX Infrastructure Management

Issue/Introduction

This technical article documents a known limitation with ntevl probe configuration via the OC MCS UI configuration profiles. 

In the AC or IM configuration the translation table is configurable (screenshot below) however, this feature is not enabled in the MCS monitoring profiles. 

ntevl AC Configuration, (Optional) Configure Language Strings in Non-English Locales
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/ntevl-nt-event-log-monitoring/ntevl-ac-configuration.html#concept.dita_8cd995d2fa5439c412856bfb40c7ecfb6472202e_OptionalConfigureLanguageStringsinNonEnglishLocales

Environment

Release : 20.3

Component : UIM - NTEVL

Resolution

Package Download: 
ntevl_mcs_templates_4.37
Solution Document: LU02930
https://support.broadcom.com/download-center/solution-detail.html?aparNo=LU02930&os=MULTI-PLATFORM

Key Deliverables:
In this hotfix, Translation table has been added in Setup Ntevl (Enhanced). In previous versions, user was not able to update language strings in translation table via operator console.

Template Migration: 
Enhanced MCS template 4.36 to 4.37

Steps to apply the patches:

Fresh Installation:
1. Download Ntevl_mcs_templates 4.37 build into archive.
2. Deploy the downloaded Ntevl_mcs_templates 4.37 to primary robot.

Migration from Ntevl_mcs_templates 4.36 to 4.37:
1. Download Ntevl_mcs_templates 4.37 build into archive.
2. Deploy the downloaded Ntevl_mcs_templates 4.37 to primary robot.
3. Once loaded in database, run activate_probe_templates_package callback of mon_config_service probe with probe name and new template package version.
4. On success, the templates will be migrated to latest Ntevl_mcs_templates 4.37 version. 

SHA256 Checksum:
1.Ntevl_mcs_templates_4.37:525184E6767640892DBFDDB3D9553EE01DC862BCDA1AB57BF5E0A569143B7BBC