PAM Agent service fails with error:
Windows could not start the CA Process Automation Agent on Local Computer.
For more information, review the System Event Log.
We could see below messages in c2ow.log file:
--> Wrapper Started as Service
Java Service Wrapper Standard Edition 32-bit 3.5.41
Copyright (C) 1999-2019 Tanuki Software, Ltd. All Rights Reserved.
Licensed to Broadcom Inc. for CA Process Automation Agent
Child process: Java version: timed out
Failed to resolve the version of Java
<-- Wrapper Stopped
The c2oagtsvcw.conf file has below:
Release : 4.3.05
Component : ITPAM